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Size guide

How to size packaging to your product

The measuring step that prevents the most expensive mistake in custom packaging, and how the way you serve changes the size you need.

Start by measuring the product

Most sizing goes wrong because it starts from packaging the buyer has seen somewhere rather than from the product going inside it. A format that looks right on a shelf may be a centimetre too shallow for what you sell, and at that point the design is already printed.

So the first step is not choosing anything. It is measuring the product, or a portion of it, and writing the numbers down. Even rough measurements taken with a ruler at the counter are enough to start a conversation, and they are far more useful than an approximate guess at what size you think you need.

If you only do one thing on this page

Put your product on a flat surface and measure its longest, widest and tallest points. Include anything that sticks out, such as a lid, a handle or a wrap. Those three figures are the most useful thing you can send us.

The three numbers that matter

Almost every format decision comes down to length, width and height, or to a portion volume for containers that hold something poured. Take them in that order.

Length and width

The footprint the product occupies. This decides whether a format can hold it flat, and it is usually the number that rules a format out rather than in.

In practice

Measure the widest point, not the average. A sandwich is wider at the middle than at the crust.

Height or depth

How much room the product needs above its footprint. This is where a container that looked generous turns out to crush what is inside it.

In practice

Add the garnish, the icing or the lid to the height, not just the product.

Volume or portion

For drinks, soups and scooped food, a volume is more useful than a linear measurement, because the container holds a quantity rather than a shape.

In practice

Measure what you actually serve. A filled cup at the counter is the number that matters.

How serving changes the answer

The same product can need a different format depending on how it reaches the customer. This is the second thing to decide, and it is often the one buyers have not consciously considered.

Handed over a counter
Short trip, immediate consumption. A close-fitting format usually works, and appearance at the point of sale matters most.
Carried in a delivery bag
Longer trip with movement, stacking and settling. A format that felt snug at the counter can shift and open here, so containment matters more than a tight fit.
Sold from a shelf
The package is doing the selling while nobody is standing next to it. The front panel has to read at a distance, which often changes the format before the size does.
Stocked and used over time
Whether it nests or stacks affects how much storage it takes up between orders, which is a practical difference between two formats that hold the same product.

From measurements to a format

With the product measured and the serving method decided, the format usually narrows itself. These are the families by what they are built to hold.

Flat-bottomed and block formats

Built to hold a shape rather than a volume: sandwiches, burgers, pastries, boxed items. Sized from the product's footprint.

Foodservice packaging

Bags and pouches

For loose, granular or irregular items. Chosen by what the item is and how much of it goes in, rather than by a linear measurement.

Bags and bakery

Cups and drinkware

Measured by volume served. The format follows what is poured and how it is drunk, including whether it needs a lid clearing a topping.

Cups and drinkware

Containers and trays

For plated or portioned food that has to hold its shape in transit, including compartmented formats and catering-scale trays.

Containers and trays

Each product page lists the sizes offered for that product. The same applies to pouch formats and to glass bottles and jars, where capacity is chosen in the same way. Where you need a size beyond the ones listed, ask: it can often be quoted, and it is confirmed with your quote rather than assumed.

What to send us

A specialist can size a format in one exchange if the request carries these. None of them requires a finished specification.

  • Your measurements, even approximate ones
  • What the product is, and roughly how much of it goes in one pack
  • How it is served: counter, delivery, shelf or stocked
  • Anything that has to fit inside or on top, such as a lid, a topping or an insert
  • Any size constraint you already have, such as a shelf or bag it has to fit

Not sure you have it right?

Send what you have and say so. You will receive a free digital mockup showing the format before anything is produced, which is the point at which a sizing mistake is cheap to correct.

Mockups and design help

Common questions

The sizing questions that come up most often before a first order.

What if I do not know the exact size I need?
Send the measurements you do have, and describe the product. Approximate figures with a description are far more useful than nothing, and a specialist will confirm the format against your specification. You do not need a finished specification before you ask.
Can you size packaging from a photo of my product?
A photograph helps us understand the product, but it cannot give us a measurement. Include your best measurements alongside it, or tell us what the product is and how it is served, and we will work from there.
Do you have a size chart for your products?
Each product page lists the sizes offered for that product. There is no sitewide chart, because the right size depends on your product rather than on a standard list, and a single chart across every format would be misleading.
What happens if the size is wrong?
That is exactly why we confirm the specification before production and provide a digital mockup. Tell your specialist what you are packing and how it is served, and the size is confirmed against that rather than assumed from a name.
Can I order a size that is not listed on the product page?
Ask. Sizes beyond those listed can often be quoted, and your specialist will tell you what is available for the product you need. Put the size you want in your request and it will be confirmed.
Should I size up to be safe?
Usually the opposite. Oversized packaging wastes space in transit, costs more to ship and can make a product look thin on a shelf. Packaging that is slightly too small crushes or splits. The aim is a fit, which is why we work from measurements rather than from a safety margin.

Related guides

Send us your measurements

Tell us what you are packing and how it is served. We will confirm the format against your product and show you a free digital mockup before production.